| چکیده انگلیسی مقاله |
Background: Tehran, the capital of Iran, is one of the most hazard-prone cities in the world, facing a complex array of disaster risks. Managers need well-defined theories and models to mobilize and utilize their staff and volunteer resources effectively. We aimed to develop a substantive theory to explain the process of volunteer participation in disaster risk management in Tehran.
Materials and Methods: We employed a grounded theory approach as recommended by Corbin and Strauss (2014), conducting semi-structured, in-depth interviews with 23 experts and residents of Tehran from December 2023 to February 2024. Constant comparative analysis was performed alongside data collection. The data were analyzed to extract codes, which were then integrated to identify concepts, categories, and subcategories, leading to the developing of a related theory.
Results: The analysis revealed four main themes: the need for volunteer participation planning, influencing factors, volunteer organization, and the nature of volunteer participation. These themes emerged from 11 categories, 32 subcategories, and 438 initial codes. Tehran's vulnerabilities, limited staff, and existing volunteer capacities underscore the necessity for effective planning. The primary influencing factors include participation requirements and individual characteristics.
Discussion: Managing known volunteers, one-time volunteers, online volunteers, and NGO volunteers is crucial. Central to the proposed model are cultivation, planning, recruitment, organization, and education, all of which contribute to the effective deployment of volunteers.
Conclusion: Proper planning and clear communication with beneficiaries based on key influencing factors are essential for successful implementation. Additionally, leveraging virtual spaces and media can enhance risk communication. |
| نویسندگان مقاله |
| Ahmad Soltani
Health in Emergency and Disaster Research Center, Social Health Research Institute, University of Social Welfare and Rehabilitation Sciences, Tehran, Iran.
| Hamidreza Khankeh
Health in Emergency and Disaster Research Center, Social Health Research Institute, University of Social Welfare and Rehabilitation Sciences, Tehran, Iran.
| Ali Nasiri
Faculty of Health and Health Management Research Center, Baqiyatallah University of Medical Sciences, Tehran, Iran.
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